SPS Commerce Introduces MAX, New Capabilities Embedded in SPS’ Agentic Supply Chain Network
New AI functionality delivers unparalleled value for supply chain customers
Unlike other AI tools in the market today that surface dashboards, answer isolated questions or focus on tactical activities like mapping, MAX is embedded into existing supply chain workflows assessing and guiding customer connections to support the success of their business and trading relationships.
“I’m excited for MAX,” said
MAX will initially be launched with three features: Chat, Monitor, and Connect.
MAX Chat: Day-to-Day, Reinvented
Chat is embedded directly into day-to-day operations. Customers will now have more direct access to the proprietary insights for working with trading partners. MAX will use these insights to spot patterns that signal potential issues, guide workflows at each step, and help teams resolve problems before they become chargebacks or rejected shipments.
MAX Monitor: Always On. Always Working
MAX continuously monitors transactions, workflow requirements, and exceptions across the 300,000 connections and billions of transactions across the network. It helps to automate routine tasks, surfaces critical insights proactively, and keeps operations moving by supporting teams even when they are offline saving time while improving performance.
MAX Connect: Designed to Work Wherever You Do
Ready for the agentic future, MAX Connect supports Model Context Protocol (MCP) and is built to collaborate with other agents across the ecosystem MAXimizing the impact of AI for retailers, suppliers, and logistics partners. MAX can collaborate with AI peers, ERPs, CRMs, and data platforms to bring network intelligence into existing workflows.
“MAX is how we bring the full power of our agentic supply chain network to life,” said
About
Forward-Looking Statements
This press release may contain forward-looking statements, including information about management's view of
View source version on businesswire.com: https://www.businesswire.com/news/home/20260210738631/en/
For more information, press only:
kfaulder@5by5agency.com
Source: