As president and CEO of SPS Commerce since 2001, Archie Black has led the company to become a recognized leader in retail cloud services with the industry’s largest retail network and more than 70 consecutive quarters of increased revenues.
Archie is a cloud computing pioneer and has helped SPS Commerce transform the retail industry by replacing traditional enterprise software with a more responsive, agile retail platform. Under his leadership, SPS Commerce has grown from a groundbreaking, disruptive idea into a global powerhouse with the largest retail network and the industry’s first integrated suite of products architected for today’s omnichannel retail market.
He is the recipient of numerous awards including EY Entrepreneur of the Year and the Minneapolis/St. Paul Business Journal’s Titans of Technology, and is a frequent presenter at industry, investor and academic events.
He has a Bachelor of Science from Marquette University.
As chief customer success officer, Karin Lucas is responsible for defining and managing the company’s customer treatment strategy across all products and services worldwide.
Prior to joining SPS in 2018, she was president of the North America Hay Group, a division of Korn Ferry International. She has more than 30 years of leadership experience in shaping and delivering on a customer-centric vision that focuses on excellence in service, teamwork, and partnerships.
Karin has a Bachelor of Arts in business administration from Wittenberg University and a Master of Business Administration from the University of Minnesota Carlson School of Management.
Prior to joining SPS in 2019, Mark served in many executive roles at companies offering technology solutions involving high-volume transactions. These organizations included large, public companies such as US Bank and United Health Group, as well as venture-backed organizations like Phreesia. His talents to ignite growth and spur industry disruption have been sought out by academic and business incubators, and Mark recently served as an advisor at FastBridge Learning, a cloud solution for educators.
Mark has a Bachelor of Arts in Economics from the University of St. Thomas and a Master of Business Administration in Finance from Creighton University.